❓Frequently Asked Questions (FAQ)
Welcome to Frambuk International Ventures. Below are answers to common questions about our products and services.
1. What does Frambuk International Ventures offer?
Frambuk International Ventures provides a range of products and services including:
✔ Food products and natural flours
✔ Cosmetics products
✔ Website design and development services
✔ Online courses and training programs
✔ Virtual access-based products and repositories
2. Are Frambuk food products safe for consumption?
Yes. Our food products are processed using hygienic handling standards and modern machine-drying methods designed to preserve quality and safety.
However, customers are responsible for reviewing ingredients and ensuring suitability for their personal dietary needs or allergies.
3. How should I store Frambuk flour products?
For best results:
✔ Store in a cool, dry place
✔ Keep container tightly sealed
✔ Avoid moisture exposure
✔ Use clean, dry utensils
Proper storage helps maintain freshness and shelf life.
4. Do Frambuk products contain preservatives or additives?
Product compositions may vary.
Our products are 100% Organic and require no preservatives as they are totally machine dried (with respect to Frambuk Food Flours and Coconut Oil) and do not require any preservatives or additives to stay intact for a considerably long time.
However, Please always review the product packaging or description for ingredient details.
If you have sensitivities or health concerns, consult a qualified professional before consumption or use.
5. Do you ship physical products nationwide?
Yes. We ship across Nigeria using third-party logistics providers.
Delivery timelines are estimates and may vary depending on location, logistics conditions, and external factors.
6. How long does delivery take?
Delivery times depend on destination and transit conditions. Orders are typically processed within the stated business period after payment confirmation.
Unexpected delays caused by logistics providers, weather, or operational factors may occur.
7. What happens if my order is delayed?
While we strive for timely fulfillment, certain delays are outside our control. We recommend contacting us if your order exceeds the expected delivery window.
8. Do you offer refunds on physical products?
Due to the nature of consumable and personal-use items:
✔ Refunds are generally not available after shipment
✔ Exceptions may apply for damaged or incorrect items
Claims must be made promptly with supporting evidence.
9. Are refunds available for online courses or virtual products?
Because access is typically granted immediately after payment:
✔ Sales are generally final
✔ Refunds may be considered for verified technical failures or non-delivery
Please review our Refund Policy for full details.
10. Do your virtual products include downloadable files?
Some products provide access-based resources only. Unless explicitly stated, products may not include downloadable materials.
Always review the product description before purchase.
11. Does Frambuk host third-party audiobooks or copyrighted materials?
No. Frambuk does not claim ownership of third-party materials and does not host unauthorized copyrighted content.
Certain products may provide curated listings or access guidance for publicly available resources.
12. Can I resell Frambuk digital products?
No. Unauthorized resale, redistribution, or reproduction of Frambuk materials is prohibited unless explicitly permitted.
13. Do Frambuk products provide medical or health treatment?
No. Frambuk products are not medical treatments and do not replace professional advice.
For medical concerns, always consult a qualified healthcare provider.
14. How can I contact Frambuk International Ventures?
For inquiries, support, or assistance:
Email: admin@frambuk.site
15. Can businesses partner or collaborate with Frambuk?
Yes. We welcome partnerships, bulk orders, and business collaborations. Please contact us with your proposal or request.