💸 REFUND POLICY
A. Physical Products (Food & Cosmetics)
Due to the nature of consumable and personal-use products:
-
Refunds are generally not provided after shipment
-
Exceptions may apply for damaged or incorrect items
Claims must be submitted within 48 hours of delivery with supporting evidence.
B. Virtual / Access-Based Products
Because access is granted immediately upon purchase:
-
Sales are generally final
-
Refunds may be considered for technical failures or non-delivery
Requests must be submitted within 7 / 14 days of purchase.
C. Digital Informational Products
Refunds may be considered if:
✔ Product is inaccessible
✔ Product is not delivered
✔ Technical failure prevents use
